Refund policy

Return & Exchange Policy

At Hair Flare, we want you to love every accessory you receive. Please take a moment to review our return and exchange guidelines before placing your order.

No Returns or Exchanges for Change of Mind

All purchases are considered final. We cannot accept returns or exchanges if you change your mind, no longer like the product, or find that it does not match your personal preference. We recommend checking product photos, descriptions, colors, and sizes carefully before ordering.

Damaged or Incorrect Products

Your satisfaction matters to us. If your order arrives damaged or you receive an item different from what you ordered, you may be eligible for a replacement or refund.

How to Report an Issue

If you experience any of the issues mentioned above, please contact us by email and include the following information:

  • Email Subject: Your Order Number

  • Issue Details: Explain the problem clearly.

  • Supporting Videos and Photos: Attach opening video and clear pictures showing the damaged product or incorrect item received.

Our team will assess your request and get back to you with the next steps.

Please contact us as soon as possible(within 1-2 days) after receiving your parcel so we can review your concern.

Thank you for choosing Hair Flare! We truly appreciate your trust and support and look forward to adding a little charm to your everyday style.

With love,
Team Hair Flare 🎀